The Nairobi Hospital has assured the public that its services are running normally and patients continue to receive care without disruption, even as internal leadership disagreements continue to draw attention.
Speaking during a press briefing on Thursday, hospital officials pushed back against claims of financial trouble, saying the facility remains stable, with consistent revenue and no delays in staff payments.
They linked the ongoing situation to a prolonged governance dispute rather than any operational or financial crisis.
“We want to set the record straight,” said Phillip Kisia, the hospital’s director, company secretary, and vice-chair of the board of trustees, stressing that patient services continued without disruption.
Board chair Barcley Onyambu and Chief Executive Officer Felix Osano echoed the same position, maintaining that the hospital is fully functional despite speculation surrounding its management wrangles.
Osano disclosed that the hospital recorded Sh12.8 billion in revenue in 2024, with an average monthly income of about Sh1 billion.
He added that the hospital’s financial position had improved, pointing to a Sh230 million reduction in supplier backlog since January 2025.
According to the CEO, patient numbers are also on the rise.
Admissions have grown by more than 5 percent, while bed occupancy currently stands at 64 percent and has recently reached around 80 percent.
He emphasized that all staff salaries have been paid on time, with no outstanding dues.
Osano further clarified that the hospital is owed about Sh2.4 billion by different entities, including public health schemes, describing the amount as receivables rather than losses.
Hospital leaders also dismissed reports circulating publicly about alleged financial mismanagement, including claims of Sh9.1 billion missing, a Sh3 billion loss, or a Sh4.2 billion loan, terming them misleading.
Onyambu attributed part of the governance challenges to interference in internal processes.
He cited instances where court orders affected annual general meetings and limited access to credit at critical moments, including when the hospital needed to acquire medical equipment.
Addressing concerns about internal structures, Onyambu explained that the hospital works with a network of about 730 specialist consultants under the Medical Advisory Board chaired by Agnes Gachoki.
“The five members who went to see the patron did not follow the proper structures through the Medical Advisory Board, and there was no official board resolution authorising the meeting,” Dr Gachoki said, describing the engagement as informal and based on misleading information.
Osano also noted that the hospital works with about 250 suppliers and paid out Sh6.3 billion to them last year. He said none of the suppliers had threatened to stop services due to unpaid bills.
He added that some financial strain the hospital has faced is linked to earlier board decisions, including stalled infrastructure projects in 2018.
These delays resulted in arbitration awards of about Sh800 million to contractors, as well as court awards to former staff.
The board said it is fully cooperating with investigative agencies and maintained that there is no basis for arrests, insisting members have nothing to hide.
On membership, Onyambu revealed that the hospital currently has about 3,200 members but has not admitted new ones for the past two years due to issues with the register. He said a clean-up and audit process is ongoing.