The Kenya Revenue Authority (KRA) has directed all drivers operating on the Uber platform to upload valid KRA Personal Identification Number (PIN) certificates as part of efforts to enhance tax compliance within the digital transport sector.
In a notice issued to drivers, KRA said the requirement is mandatory and must be fulfilled by January 30, 2026, warning that non-compliance could result in loss of access to the Uber application.
The directive applies to all drivers using the ride-hailing platform in Kenya.
“The Kenya Revenue Authority (KRA) has directed that all drivers are required to upload a valid KRA PIN certificate to enable Uber to facilitate driver compliance with tax laws and requirements,” the notice states.
Drivers have been instructed to upload the document directly through the Uber application by navigating to Account > Documents > KRA PIN.
According to the directive, the process is intended to streamline verification and ensure that drivers operating on the platform meet their tax obligations as required by law.
The authority emphasized the consequences of failing to meet the deadline.
“If you fail to comply with this directive from the Kenya Revenue Authority, you may lose access to the Uber App,” the notice warned.
The move underscores KRA’s ongoing efforts to widen the tax base by bringing operators in the digital economy into the formal tax system.
Ride-hailing services have grown rapidly in Kenya over the past decade, employing thousands of drivers and generating significant income, much of it transacted through digital platforms.
By requiring the submission of PIN certificates, KRA aims to improve visibility of income earned through such platforms and ensure that drivers are registered taxpayers.
The measure also places responsibility on digital platforms like Uber to support regulatory compliance among their service providers.
While KRA did not provide further details on enforcement mechanisms beyond app access restrictions, the directive signals stricter oversight of platform-based work.
For drivers, the requirement adds to existing documentation obligations, which already include vehicle inspection reports, insurance, and identification documents.
The notice did not indicate whether extensions would be granted beyond the January 30 deadline, urging drivers to act promptly.
Uber drivers have been advised to ensure their PIN certificates are valid and correctly uploaded to avoid service disruption.
The directive takes effect immediately, with KRA reiterating that compliance is not optional. As stated in the notice, the upload of the KRA PIN certificate is “mandatory,” reinforcing the authority’s position that all income-earning activities, including those in the gig economy, must align with Kenya’s tax laws.
