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Radio Generation Kenya

Business

Businesses to pay Sh0.52 for WhatsApp customer service messages
Business

Businesses to pay Sh0.52 for WhatsApp customer service messages

The company will charge Sh0.52 for every delivered message sent through WhatsApp Business, with the new fee taking effect on October 1. The charge is equivalent to $0.0040 per message and will apply to utility messages sent by businesses while the 24-hour customer service window is still open.

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Rice, sugar and milk drive Sh573m informal imports
Business

Rice, sugar and milk drive Sh573m informal imports

Rice, sugar and milk made up the biggest share of the goods that entered the country outside formal import procedures, with their combined value reaching Sh145 million. Rice was valued at Sh63 million, followed by sugar at Sh45 million and milk at Sh37 million.

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