Nine public service vehicle operators are set to face the National Transport and Safety Authority (NTSA) on September 8, 2026, after the regulator raised serious concerns over the safety of passengers and other road users.
The authority said the affected operators have been called in after issues were observed in their operations that required them to appear before the regulator for further engagement.
NTSA said the summons were issued as part of its powers to deal with safety matters within the public transport sector and ensure operators meet the required standards.
“In exercising its powers, the Authority has summoned a number of public service vehicle operators after observing serious safety concerns,” NTSA said.
Those directed to appear before the authority are Moyale Raha Transporter's Company Limited, Etams Classic Limited, Eastern Link Travellers Company Limited, Manchester Travellers Coach Limited and Lake Naivasha Maii-Mahiu Line Service Limited.
The list also includes Sabaki Travellers Saving and Credit Co-operative Society Limited, Lumasa County Sacco, Bluemarks Shuttles Sacco Limited and Nyamira Luxury Express Company Limited.
NTSA has not stated what specific safety issues were found at each of the nine operators. The authority also did not name the particular violations that led to the decision to summon them.
The operators are required to appear before NTSA on September 8 to discuss the concerns raised by the regulator and provide the necessary response.
The latest move comes amid NTSA's continued work to enforce safety rules within the PSV sector, which serves a large number of passengers travelling across the country each day.
Public service vehicle operators are expected to follow different rules set to protect passengers, drivers and other road users. These include meeting vehicle safety requirements and following regulations that guide their day-to-day operations.
By summoning the nine operators, NTSA is seeking to have the concerns addressed directly by the companies and Saccos involved.
The authority has directed the affected operators to attend the meeting on the stated date and respond to the matters brought to their attention.
NTSA has also made available a channel where the affected operators and members of the public can obtain clarification or assistance on the summons and other issues relating to PSV regulation.
The action forms part of the authority's wider responsibility of overseeing road transport and promoting safety for motorists, passengers and other people using the country's roads.
NTSA has powers to take action against PSV operators that fail to meet the required safety standards. The authority can require operators to explain concerns identified during inspections and other enforcement activities.
The nine operators will therefore be expected to appear before NTSA on September 8 and give their response to the safety concerns raised by the authority.